Get in touch

Whether you’ve hit a snag, want a refund, have a privacy question, or want to work with us, we read every message.

What can we help with?

• Support: trouble uploading or reading a report.
• Refunds: if an analysis was materially wrong, we’ll make it right.
• Privacy: requests to delete a report or data.
• Press & partnerships: we’d love to talk.

FinDecode is an independent tool. We sell no insurance and take no commissions. If you have feedback on how to make your policy clearer to decode, tell us; it shapes what we build next.